Terms

Terms

Shipping Rates – Most shipments are running from 30.00 to 45.00 depending on destination for overnight shipping to anywhere in the Continental United Sates. Please inquire with Zip Code for shipping quote.  Price does not include box packing material and heat packs. (We are not charging for these materials at this time.

Shipping Method - Geckos are shipped through Ship Your Reptiles by UPS overnight.  Package is guaranteed by UPS to arrive by 10:30 am.  Geckos are shipped in individual deli cups and packed in an insulated box then filled with packing material to insure a safe journey.

Shipping Conditions – Geckos will only be shipped if weather is acceptable at both the departure point and the destination (42 – 90 degrees Fahrenheit).  Shipping is usually scheduled Monday – Wednesday

Payment – We accept USPS Money Orders, PayPal, and Personal Checks. Geckos will only be shipped after full payment is received and personal checks are cleared.  After payment is received geckos will be shipped on an agreed upon date.  Once gecko is shipped Costumer will receive a tracking number.

Guarantee – We Guarantee geckos to be alive and healthy on arrival. Geckos must be received and signed for upon first delivery attempt by UPS or Guarantee is null and void.  If for any reason geckos do not arrive alive we must be notified within 3 hours of package arrival. Pictures of deceased must be emailed to us within 24 hours. Customer will receive a refund or a replacement gecko of equal value.

Please be assured great customer service is our top priority aside from the health and well being of our animals.  We would like you to be satisfied with your purchase. Please feel free to contact us with any questions you may have before or after your purchase.

International Orders – Unfortunately for the time being we are only accepting orders within the Continental US.